LIFESTYLE & TRAVELCOLLEGE

The Silent Struggle: Telephobia

In a world dominated by instant messaging and social media, phone calls — which were once a staple of communication — have become a source of anxiety for many Gen Zers. This phenomenon, often referred to as telephobia or phone call anxiety, is more than just a preference for texting; it’s a growing challenge that could have significant implications on your personal and professional lives.

The Root

If you are part of Gen Z, who grew up in the digital age, you may know that communication for your generation has largely been asynchronous, including texts, emails and social media posts, which all allow time to craft responses. This shift has led to a decline in real-time verbal communication skills. Studies show up to 90% of Gen Z experiences anxiety about speaking on the phone. The unpredictability of phone calls, lack of visual cues, and fear of awkward silence contribute to this discomfort.

The Impact

Phone call anxiety isn’t just a social inconvenience; it can have tangible effects on career prospects and professional growth. Many jobs require phone communication, whether it’s for interviews, client interactions or team collaboration. A reluctance to make or answer calls can hinder networking opportunities, delay important conversations, and even create a perception of unprofessionalism. In a competitive job market, these challenges could put you at a disadvantage compared to more phone-savvy peers.

The Solution

The good news is telephobia is manageable with the right strategies. Here are some practical steps to help overcome phone call anxiety:

• Practice makes perfect: Start with low-stakes calls, like ordering food or calling a friend. Gradually build confidence by tackling more challenging conversations, like scheduling an appointment.
• Prepare and plan: Before making a call, jot down key points you want to discuss. This can help reduce the fear of forgetting what to say.
• Role-playing: Practice phone conversations with a trusted friend or mentor to simulate real scenarios and get constructive feedback.
• Mindfulness techniques: Deep breathing and visualization can help calm nerves before and during a call.

Embrace the Challenge

While it’s tempting to avoid phone calls altogether, embracing this challenge can lead to personal growth and professional success. Phone conversations offer a level of connection and immediacy that texts and emails can’t replicate. By developing this skill, you can not only overcome your anxiety but also unlock new opportunities in your career and relationships.

In a world that’s increasingly digital, the ability to communicate effectively over the phone is a valuable skill. With practice and perseverance, you can turn your phone call anxiety into a strength, proving that even in the age of texting, the human voice still matters.

Sources:

https://www.cbsnews.com/newyork/news/gen-z-developing-fear-of-phone-calls-or-phone-phobia/#:~:text=People%20are%20now%20opting%20to,main%20antagonists%20are%20Gen%20Z

https://www.psychologytoday.com/us/blog/un-numb/202405/why-gen-zers-keep-their-phones-on-do-not-disturb#:~:text=For%20Gen%20Zers%2C%20impromptu%20phone,how%20much%20emotional%20investment%20the

https://www.sciencetimes.com/articles/29867/20210225/experts-finally-explain-why-phone-calls-give-us-anxiety.htm

https://www.betterhelp.com/advice/anxiety/8-tips-for-overcoming-phone-anxiety/